Mike Dirks is the owner and licensed insurance broker at Dirks Insurance Group in Coeur d’Alene, Idaho. A North Idaho native, Mike has been helping individuals, families, and businesses with their Medicare, health, life, and long-term care insurance needs since 2007. He’s known for building strong client relationships and providing honest, personalized service. Mike is a past President and Secretary of the North Idaho Association of Health Underwriters (NIAHU) and was honored as Member of the Year for his dedication to professionalism in the health insurance industry. Outside of work, Mike enjoys spending time with his wife and kids, as well as gardening, hiking, and camping in the great outdoors of North Idaho.

Scott Ramirez is a licensed insurance broker with Dirks Insurance Group in Coeur d’Alene, Idaho, proudly serving clients across North Idaho. A retired Senior Deputy from the Ventura County Sheriff’s Office with over 20 years of service and a Medal of Valor recipient, Scott brings integrity, dedication, and a strong commitment to helping individuals and families with their health, life, and Medicare insurance needs. Scott and his family moved to Idaho in 2017 to embrace the North Idaho lifestyle. In his spare time, he enjoys homesteading, hiking, hunting, fishing, and off-roading with his wife and two children.

Isaac Kamara is a licensed insurance broker with Dirks Insurance Group, serving clients in Coeur d’Alene and the greater North Idaho area. A lifelong Coeur d’Alene resident, Isaac graduated from Coeur d’Alene High School and earned his B.S. in Psychology from the University of Idaho. Since joining the team in 2023, he’s been passionate about helping clients navigate their health and life insurance options with clarity and confidence. Outside of the office, Isaac enjoys the North Idaho outdoors—skiing in the winter, golfing in the summer, and fishing year-round.

Kristi Engleson is the Receptionist and Administrative Assistant at Dirks Insurance Group in Coeur d’Alene, Idaho, where she provides exceptional customer service and vital support to the team. Born and raised in Eastern Washington, Kristi has always had a fondness for North Idaho. With a background working in the financial industry, she discovered her passion for insurance, which ultimately led her to Dirks Insurance Group. Outside of work, Kristi enjoys spending time with family and friends, gardening, baking her signature chocolate chip cookies, and exploring the natural beauty of the Pacific Northwest.

Brianne Dirks is the Business Manager at Dirks Insurance Group in Coeur d’Alene, Idaho, where she keeps operations running smoothly behind the scenes. A North Idaho native with over 20 years of management experience, Brianne brings organization, leadership, and a passion for serving both the team and the clients. Insurance runs in the family—her mother, Annette Hill, was a longtime insurance agent, and her husband, Mike Dirks, is the agency’s founder. Outside the office, Brianne enjoys spending time with her family and embracing the North Idaho lifestyle.